Community Housing Officer

ABOUT YWCA AUSTRALIAYWCA Australia is a feminist not-for-profit organisation focused on improving gender equality for women, young women and girls. Together we challenge the systems, structures and policies that act as barriers to women, especially young women, achieving their full potential.Our evidence-based programs and services aim to be inclusive of all women and offer support with housing, homelessness, safety and wellbeing. We aim to positively impact the lives of more than two million women, young women and girls by the end of 2023.ABOUT THIS ROLEYWCA Australia is currently seeking a dedicated Community Housing Officer to join our Housing Team. This role is offered on a part time (24 hours per fortnight) basis on a maximum term contract ending on 2 December 2020 and is based in Townsville.The Community Housing Officer (CHO) role is the face of the organisation to our residents within the properties that YWCA Australia and YWCA National Housing owns and manages. This role is essential to ensure sustainable tenancies by undertaking efficient administrative functions and actions that will assist in maintaining resident’s tenancies.As a CHO you will maintain tenancy systems, undertake data collection, provide advice and information to residents, visit all residents on a quarterly basis, reports tenancy and maintenance issues whilst operating under the Queensland Residential Tenancies Act (RTA). You will operate within a team environment to achieve the organisational goals and objectives.ABOUT YOUThe ideal applicant we are seeking will have:Experience in the community housing sector, or property related industry ensuring familiarity with tenancy management practices and procedures, RTA legislation, maintenance, contract compliance, tenancy agreements, budget and administrative processes in an office environmentA clear understanding of the Queensland Residential Tenancies ActAn awareness, understanding and sensitivity to homelessness issues and the ability and experience to communicate with a diversity of people from various culturesAbility to maintain and manage tenancy data on various data bases - Chintaro and ExcelWell-developed oral and written communication skillsComputer skills that include email and software such as Excel and WordHigh level organisational and administrative skillsMediation and conflict resolution skillsQueensland Driver’s LicenseA valid state-based working with children or working with vulnerable people check.This position will require the applicant to satisfactorily complete a national criminal history record check and hold the relevant state based working with vulnerable persons permit prior to employment INTERESTED? APPLY ONLINE TODAY! APPLICATIONS CLOSE: Thursday, 14 November 2019 Download Position Description here: https://rec.myrecruitmentplus.com/smejobsearch/jsponly/downloadFile.jsp?attId=57801View Position Description here 30 AUD Townsville

Community Housing Officer

  • Make a significant difference to the community
  • Fixed term contract with a possibility to extend
  • Immediate start available and flexible hours

ABOUT YWCA AUSTRALIA

YWCA Australia is a feminist not-for-profit organisation focused on improving gender equality for women, young women and girls. Together we challenge the systems, structures and policies that act as barriers to women, especially young women, achieving their full potential.

Our evidence-based programs and services aim to be inclusive of all women and offer support with housing, homelessness, safety and wellbeing. We aim to positively impact the lives of more than two million women, young women and girls by the end of 2023.

ABOUT THIS ROLE

YWCA Australia is currently seeking a dedicated Community Housing Officer to join our Housing Team. This role is offered on a part time (24 hours per fortnight) basis on a maximum term contract ending on 2 December 2020 and is based in Townsville.

The Community Housing Officer (CHO) role is the face of the organisation to our residents within the properties that YWCA Australia and YWCA National Housing owns and manages. This role is essential to ensure sustainable tenancies by undertaking efficient administrative functions and actions that will assist in maintaining resident’s tenancies.

As a CHO you will maintain tenancy systems, undertake data collection, provide advice and information to residents, visit all residents on a quarterly basis, reports tenancy and maintenance issues whilst operating under the Queensland Residential Tenancies Act (RTA). You will operate within a team environment to achieve the organisational goals and objectives.

ABOUT YOU

The ideal applicant we are seeking will have:

  • Experience in the community housing sector, or property related industry ensuring familiarity with tenancy management practices and procedures, RTA legislation, maintenance, contract compliance, tenancy agreements, budget and administrative processes in an office environment
  • A clear understanding of the Queensland Residential Tenancies Act
  • An awareness, understanding and sensitivity to homelessness issues and the ability and experience to communicate with a diversity of people from various cultures
  • Ability to maintain and manage tenancy data on various data bases - Chintaro and Excel
  • Well-developed oral and written communication skills
  • Computer skills that include email and software such as Excel and Word
  • High level organisational and administrative skills
  • Mediation and conflict resolution skills
  • Queensland Driver’s License
  • A valid state-based working with children or working with vulnerable people check.

This position will require the applicant to satisfactorily complete a national criminal history record check and hold the relevant state based working with vulnerable persons permit prior to employment

 

INTERESTED? APPLY ONLINE TODAY!

 

APPLICATIONS CLOSE: Thursday, 14 November 2019

 

Download Position Description here: 

https://rec.myrecruitmentplus.com/smejobsearch/jsponly/downloadFile.jsp?attId=57801