Case Manager, Women's Housing Support

ABOUT YWCA AUSTRALIAWe are a proudly feminist not-for-profit organisation and for over 140 years we have been working at the forefront of gender equality through our housing, community programs and advocacy.  Over the years we’ve made significant progress for gender equality as we’ve gone through a number of evolutions, adapting to the ever-changing issues impacting women, young and old.  We have evolved again and are transforming the way we operate. Our new 5-year strategy, the YWCA Evolve Strategy (YeS 2026), has recently been launched with a focus on making young women’s leadership and women’s housing our priority for gender equity in Australia. This will ensure we continue to deliver measurable and meaningful impact towards a future where gender equality is a reality. ABOUT THIS ROLEYWCA Australia is currently seeking a passionate Women’s Housing Support Case Manager to join our Service Delivery Team. This role is offered on a part time (22.8 hours per week) basis on a maximum term contract ending on 21/02/2023 and is based in our South Melbourne office.The primary purpose of this role is to provide case management support to women 40 years+ who reside in the Lakehouse transitional program in South Melbourne.  The program provides client focused case management to support women to settle and stabilise, achieve economic participation and social inclusion goals, and to quickly access and settle into long term housing exit options in the broader community. ABOUT YOUThe ideal applicant we are seeking will have:Relevant tertiary qualifications in Social Science, Social Work, or relevant degree or demonstrated experience in a similar field.Previous case management experience working with people who are experiencing homelessness or are at risk of homelessnessProven understanding of the needs of marginalised people and the ability to effectively support clients with these needs.Excellent verbal and written communication skills across a variety of audiences, including the ability to respond to clients with empathy, sensitivity and understanding.Demonstrated ability to build and maintain strong relationships with clients, other service and accommodation providers and government agencies.Proficient IT skills in Microsoft Office and client management systems.This position will require the successful candidate to undergo pre-employment screening.  This will include a national criminal history record check, a VIC Working with Children Check, a current VIC driver’s license and proof of Covid-19 vaccination.    Join our bold, inclusive and innovative team to make a real difference - lead the change.   Position Description 35 AUD Melbourne