Specialist Homelessness Case Worker, Early Intervention

About YWCA Australia

For over 140 years we have been working at the forefront of gender equality through our housing, community programs and advocacy. Our purpose is making young women’s leadership and women’s housing our priority for gender equity in Australia. Learn more about us here.

About the team

The Homelessness Services team provides holistic case management to individuals and families across the Sydney region who are at risk of or experiencing homelessness. Through strong partnerships with local agencies, the team works to stabilise tenancies and connect clients with safe, affordable, and sustainable housing solutions.

About this opportunity

Join YWCA Australia as a Case Worker on a parental‑leave cover contract, supporting the Homelessness Service Team to help families stabilise their housing and build pathways toward safe, sustainable accommodation.

In this role you will:

• Deliver case management for clients at risk of homelessness, including assessments and tailored support plans.
• Support clients to secure or maintain stable accommodation through case work and brokerage.
• Build strong partnerships with government, community services and accommodation providers to enhance client outcomes.
• Maintain accurate case notes and data to support communication, reporting and program evaluation.
• Contribute to program improvement by supporting processes, attending training and representing YWCA Australia in sector forums.

You’ll be a great fit if you:

• Tertiary qualifications or relevant experience in Youth Work, Social Work, Welfare, Education or a similar field.
• Experience supporting people facing or at risk of homelessness, with strong insight into the needs of marginalised communities.
• Strong communication skills, with the ability to engage clients empathetically and work effectively across diverse audiences.
• Proven ability to build collaborative relationships with clients, service providers, accommodation partners and government agencies.
• Experience working with children and sound knowledge of child protection legislation, supported by solid Microsoft Office skills.

Don’t meet every single requirement? At YWCA Australia we are dedicated to building a diverse, inclusive and authentic workplace.  If this role speaks to you but your past experience doesn’t align perfectly, we encourage you to apply anyway.

Questions?

If you have questions about this opportunity, please Alex Sheard, Homelessness Services Manager (Acting) – P: 02 8303 1396 , M: 0411 706 606 or E: Alex.Sheard@ywca.org.au.

Why The Y?

At YWCA Australia, our culture — The Y Way — is grounded in intersectional feminism and guided by our values: Striving for Equality, Acting from the Heart and Working Better Together.

Our latest culture survey shows that YWCA is a great place to work: 96% of our people feel supported by their team, 95% see our values lived through leadership, and 93% would recommend working here.

Ready to make an impact?

We want to hear from you! Submit your resume/CV and a cover letter outlining why you are the ideal candidate for this role!

Applications close at the end of the day on 15 February 2026.

We’re excited to find the right fit and will be reviewing applications as they come in. Submit yours early for priority consideration, as the role may close before the advertised deadline.

Please connect with us at any time during the recruitment process if you require assistance to fully participate.

Please note that preferred candidates must be willing to complete a National Police Check, medical declaration, valid Drivers’ Licence and must hold, or be willing to obtain, a valid a state-based Working with Children Permit