YWCA Australia has developed an Impact Framework to track our progress towards our 10 year outcomes, according to our purpose and vision. We want to learn, improve and grow, based on evidence and the perspectives of the people we are working with
‘The Framework asks ‘are we making a difference’ across our housing, service delivery and advocacy activities. It is framed around six domains of impact, headline outcomes and measures of change.
Five domains of impact relate to client and resident outcomes. A sixth domain assesses our organisational influence in systems change for gendered housing solutions and homelessness supports.
Our Impact Framework asks:
In 2026 we released our first Impact Report, marking an important step forward in how we understand, measure and communicates the difference YWCA Australia makes.
For more than 140 years, YWCA Australia has supported women and gender diverse people through housing, community programs, advocacy and services. Our Impact Framework asks “are we making a difference?” across our services, housing and advocacy activities, towards our long term (10 year) outcomes.
This report provides the first national view of that impact and signals a shift from focusing on activities to understanding real-world outcomes for the people YWCA supports.