Our clients

YWCA runs a wide range of programs and services around Australia. Here are just some examples of how we have been able to help our clients.

(Names have been changed to protect privacy)


My beautiful children didn’t deserve a home of fear. We are now happy and thankful for the kindness and help we received from the YWCA.

Dominique, Domestic Violence Intervention Service client

Dominique accessed our Domestic Violence Intervention Service (DVIS) in New South Wales. DVIS specialist intervention caseworkers provide support to women and children whose lives have been affected by domestic and family violence. Clients like Dominique are provided with assistance through the initial crisis or event and brokerage relief, for those who live in poverty or are at risk of poverty due to not having access to any financial support when they are leaving a violent situation.

Domestic violence knows no barriers and is not usually just one single event. It is a chain of occurrences and behaviours which must be broken in order to make a long term sustainable and intergenerational change. With our work we are aiming to make a positive impact and help break this cycle.


I really like the WoW program, it gives me confidence in myself and I now realise I have a lot to offer my children and those around me. WoW has helped me to see my potential and I’ve now found that there are people out there who are willing to help me if I am willing to help myself. Thank you WoW.

Janet, Women of Worth client

The Women of Worth (WoW) Program in Darwin aims to empower women like Janet who have been involved in the justice system to implement positive lifestyle changes, reengage with community and reduce reoffending.

The WoW team provides clients with strength-based case management support and assists them through pre and post-release support with advocacy, domestic and family violence support along with training and skills development and employment pathways. Clients are also assisted with access to long-term housing, re-gaining custody of their children and reconnecting with family and community.

An important focus is social and emotional wellbeing of our clients, including monthly outreach groups to help reinforce positive lifestyle changes and to encourage building support networks and boosting self-esteem and confidence.


I think mentoring is important because having a mentor like Katie has encouraged my ambitions, empowered my confidence and kept me on track. Mentors are your role models and your inspirations. I’m so grateful for having ASISTA.

Larissa, ASISTA Program mentee

The ASISTA Mentoring program encourages personal development, new experiences and opportunities for young women, like Larissa, aged between 12 and 18 who have involvement with the Child Protection system. These young women may not have strong family or community supports due to a range of complex issues.

To offer support and guidance, they are paired with volunteer mentors who offer positive experiences and a strong mentoring relationship, and engage in fortnightly social and recreational activities including everything from musical theatre shows, to visits to the zoo and lunch outings.